At Zahra Haram, We value your trust and strive to provide a smooth shopping experience. Please read our order cancellation policy below:
- Cancellation Before Shipment
- Orders can be canceled within 24 hours of placing the order, provided they have not been shipped yet.
- To cancel, please contact us immediately via phone, WhatsApp, or email with your order number.
- Once confirmed, your payment (if made online) will be refunded within 7–10 business days through the original payment method.
- Cancellation After Shipment
Once an order has been shipped, it cannot be canceled.
However, If you receive a Damaged, Defective, or Incorrect product, You may request a return or exchange as per our Return & Exchange Policy.
- Zahra Haram’s Right to Cancel
We reserve the right to cancel any order in cases such as:
- Product out of stock.
- Incorrect pricing or technical errors.
- Payment verification failure.
If this happens, we will notify you immediately and issue a full refund.
Our goal is to keep things Simple and Transparent, ensuring your shopping journey with Zahra Haram is always Smooth and Worry free.