At Zahra Haram, we do our best to make sure your order reaches you quickly and safely. Here’s everything you need to know about how we handle shipping:
1. Order Confirmation
Once you place your order, you’ll receive a confirmation message through email, WhatsApp, or SMS. We’ll review the details and start preparing your item.
2. Processing Time
- Orders are usually processed within 1 to 2 working days.
- During sales, holidays, or high-demand seasons, it might take a bit longer — but we’ll keep you informed.
3. Shipping Time
- After processing, delivery usually takes 3 to 7 working days, depending on your location in Pakistan.
- For remote areas, delivery may take a bit longer.
We always try to ship as fast as possible and use trusted courier partners for safe delivery.
4. Delivery Details
- You will receive a tracking number (if available) once your order is shipped.
- Please make sure your contact and address details are correct when placing the order to avoid delays.
- In case you’re unavailable at the time of delivery, the courier may try again or contact you.
5. Shipping Charges
- Shipping charges are clearly mentioned at checkout.
- Some promotions may include free shipping — be sure to check for offers!
6. Delays or Issues
While we do our best to ensure timely delivery, sometimes delays may happen due to weather, courier issues, or public holidays. If your order is delayed or you face any issue, please contact us right away and we’ll help resolve it quickly.