At Zahra Haram, We value your trust and strive to provide a smooth shopping experience. Please read our order cancellation policy below:

1. Cancellation Before Shipment

• Orders can be canceled within 24 hours of placing the order, provided they have not been shipped yet.
• To cancel, please contact us immediately via phone, WhatsApp, or email with your order number.
• Once confirmed, your payment (if made online) will be refunded within 7–10 business days through the original payment method.

2. Cancellation After Shipment

Once an order has been shipped, it cannot be canceled.

However, If you receive a Damaged, Defective, or Incorrect product, You may request a return or exchange as per our Return & Exchange Policy.

3. Zahra Haram’s Right to Cancel

We reserve the right to cancel any order in cases such as:

• Product out of stock.
• Incorrect pricing or technical errors.
• Payment verification failure.

If this happens, we will notify you immediately and issue a full refund.

Our goal is to keep things Simple and Transparent, ensuring your shopping journey with Zahra Haram is always Smooth and Worry free.